Review reminders

[Richard158]

Hi, a quick question....after a visit, is a guest sent just one initial prompt by Airbnb to write a review, or do they receive further reminders during the 14 days? Thank you.

[Cynthia-and-Chris1]

Considering we as hosts receive multiple prompts, I would imagine guests receive multiple as well.

[Lawrene0]

I don't know, either, @Richard158, because as both host and guest I answer the first one. But, like you, I have been wondering since that new prompt is showing up in the inbox: "Ask **** to write you a review." I think my asking will be redundant if they are getting reminders from AirBnB as well. It would amount to nagging. So I have not been hitting the button, but find that guests still review, even later in the 14-day period, so they must be getting something. 

Is that why you were asking? 

[Richard158]

Yes, we had some guests who we know really loved the place and we are curious as to why they haven't reviewed yest. And, like you, we don't want to 'nag' them!

[Lawrene0]

I am wondering what is the point of that ask-the-guest-to-review button, then, if they are being prompted automatically anyway, as @Marit-Anne0 confirms. Does it include a message box for pleading? "Please, please, please say something nice!" 

Seems odd. 

[Marit-Anne0]

@Richard158

I think I received two reminders last time I stayed.

[Marit-Anne0]

@Richard158

I have never had such a button !

[Richard158]

Me neither! Now I'm feeling doubly 'snubbed' 😉

[Lawrene0]

@Richard158 and @Marit-Anne0, it just showed up for me in the last week, so it is very new. Canada doesn't seem to get the rollouts until after the rest of you, so I don't know why we were so special as to get this one... But it does seem redundant, unless the idea is that AirBnB will no longer prompt the guest; that it will be up to the host. Ugh, if so.