Host Refund Urgent query

[Skye27]

Hi, 

I have petitioned my host for refund multiple times and she insists she is not at fault for delaying as Airbnb should refund without her involvement. 

They canceled an instant book for a full week after all paid stating my reviews being not to their standard. In return I insisted a full refund and got the following:

"you better try whatever you'd like to get that."

Please can I get help urgently? 

[Jeff158]

@Skye27 

Contact customer service to check the progress of your refund, it can take 10 days.

Click the link for contact info:

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/413245#M5...

[Branka-and-Silvia0]

@Skye27

it seems karma gets back to you, you cancelled all of your guests 🙂

[Helen3]

As a host yourself @Skye27  you will know that she is right. Particularly as you cancelled your own bookings  you will know how it works.

Why aren't you chasing Airbnb as they have your money not the host.