Hi, I just left a great airbnb that I was very happy with.
When I self-checked-in (the host wasn't there) I saw there was some damage to the bathroom door frame (the jamb was split, like someone had forced the door open while it was locked from the inside). It was very noticable, and I assumed the host already knew about it as there's no way you could miss it.
I checked out earlier today and have a message from the host saying their housekeeping has informed them of the damage and they will be charging me to fix it. I've got in touch with airbnb help, but they have said I must wait.
I've only been using airbnb for a short while and have treated the apartments I've stayed in like my own. Looking back I should have said something immediately, but when I arrived the damage was too obvious to miss.
What can I do in a case like this? How can I prove the damage was already present?