Host cancelation

Mimi118
Level 1
New Canaan, CT

Host cancelation

Help,

I have to cancel a reservation for the end of September - 3 day reservation. First ever cancealtion in 3 years. Will I automatically lose super host status?

3 Replies 3
Lisa723
Level 10
Quilcene, WA

@Mimi118 unless you do something to avoid it, yes. Don't cancel it yourself.  Call Airbnb and explain your (hopefully) extenuating circumstance and ask them to cancel for you.

 

AirBnB number:

United States and Canada

+1-415-800-5959
+1-855-424-7262 (toll-free)

 

For Superhosts (they will verify you):

North America: +1-647-945-9627 +1.888.326.5753

 

Thaks very much @Lisa282. I'll try calling them.

Emilia42
Level 10
Orono, ME

@Mimi118, why are you canceling? Is there anyway you can ask a friend or family member to cover your hosting duty for that period so that you don't need to cancel?