How to reactivate my announce for a guest: I have canceled by error

[François72]

Dear all,

I have a guest Sofie, 11 july to 13 july

I have canceled by error her venue: how can I reactivate it for her?

I would appreciate your help

Francois

[François72]

Any idea?

[Matthew285]

it might be easiest to send a message to your guest and ask them to send you another reservation request.

[François72]

Hello, but the date have been marked as reserved, so she can not do it...

[Letti0 · Accepted solution]

Tweet on AirbnbHelp and explain what happened in a direct message. They may help since it was an accident. 

[François72]

Thanks for your idea, they have been very reactive, and i hope we will find the solution. have a good day