How to understand cancellation policies?

Paulus1
Level 1
Shanghai, China

How to understand cancellation policies?

What if a client books in July pays upfront 2500 euro for a rent in September but then I find another client wants to rent my house for 3 months some weeks later. Can I back out return the money to the first client and take the more interesting option?

What do I tell my first client?

 

P

1 Reply 1
Cynthia-and-Chris1
Level 10
Vancouver, WA

You CAN, but you'll incur multiple penalties including having those dates blocked on your calendar, possible financial penalties, ineligibility for Super Host, worse search results, etc.