I am missing a payment.

[Marcus210]

A guest just stayed with us last night and now that she has checked out the amount that she owed is not calculated into our May earnings anymore and it’s not showing under “up and coming payments “ nor payouts. What should I do?

[Linda108]

Always best to contact Air BNB staff about any payout issue, @Marcus210  and you have posted on a public forum for hosts and guests.  Here is a guide that will help you with different ways to contact Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728