I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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I've snoozed my listing so I don't get new inquiries but what do I do about responding to people who have already made upcoming reservations and might email me?
I have come home from a week off-grid with the listing snoozed to find messages from upcoming guests, @Maisie5 . I just answer them at that point, and apologize for having been off-grid for a week. Have never had anyone get upset.
And if you are worried about response rate, that is tied to initial responses, so the system is not upset either.
@Maisie5 How about sending all the upcoming guests a message letting them know you'll be off-grid for a week?
@Lawrene0 Well that certainly makes sense. What about not giving them exact dates, just something like "I'm going to be going camping for a bit, so if you send me a message and don't hear back right away, don't fret- I'll answer all as soon as I get back." I might even say something like "My husband ( daughter, son) will be here, but he doesn't handle the messaging at all", even if it wasn't true.
I just know if I were a guest with an upcoming reservation and a week went by without a host answering my message, I'd be really concerned and upset.
how do I snooze my listing