I need help ... I cannot work out how to send a message to the Airbnb (India) company. I am owed

[Ved0]

Here is what I am trying to tell them... but HOW do I get to them? The website is not very helpful.. I find no "Contact us" there:

Namaste. I am an Airbnb host. My name is VED. My phone number is [personal information hidden].  In August I had eight guests at my Wayward Inn home stay. They booked through you and paid a deposit which included the amount of 5,627 rps which I am still owed from you. The guests came and enjoyed and paid me their costs MINUS this amount. Your policy said it would be paid into my bank account within a few days. Only now have I been able to get here on the website to contact you about this.  

CAN SOMEONE PLEASE TELL ME HOW I GET THIS MESSAGE TO AIRBNB (INDIA) ??? 

THANKS

VED

[Helen3]

This is a forum of hosts, so we can't help you with your query.

However if you use the Search function here and look for Contact BNB - you will find customer service numbers including for India

[Donna15 · Accepted solution]

@Ved0, to contact AirBnB, look here.

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M1876...

You might also look in the 'search for anything' box near the top right-hand side of this page, or simply google 'AirBnB contact number in XXX' [country].

[Lizzie]

Hello @Ved0,

Lovely to meet you.

As @Donna15 and @Helen3 said, I would recommend you contact the Support Team directly as it has been quite some time now - as the CC is for community discussion, the CC is not managed by anyone from the CX team. 

If you follow the link included in Donna's post you will see a range of ways to reach them. I have just noticed that the list of numbers there didn't actually include one for hosts calling from India, so I have just added it in. 🙂 

I hope you get this sorted. Do let us know how you get on.

Lizzie