I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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I have added a security deposit to my listing but when a guest booked it did not show up on her receipt as a security deposit. How do guests know about the refundable security deposit, and how is it returned?
Hello @Lauren304,
Airbnb's use of the term "security deposit" is very misleading. The help article below, found by typing "deposit" in the search box having clicked on "Help", explains what they mean by "deposit".
How does Airbnb handle security deposits?
Steve.
I would like to know whether guest are aware of this while booking a place with security deposit enabled?
I've just managed to find it in the listing preview and yes it is shown to guests
@Patryk9 wrote:I would like to know whether guest are aware of this while booking a place with security deposit enabled?