I need urgently a help

[Yaraslava0]

My guest now was broke a sink in the bathroom! I can't change it right now, and my airbnb guest arriving in 14.00 (it is in 2 hours!)!!! Help me please, I don't know that I need to do

[Emiel1]

@Yaraslava0 

Inform the new guest about the situation asap and do your best to repair/replace it.

If it is the only sink and there is heavy inconvenience for the guests, maybe ask Airbnb to relocate the guests or offer some refund.

For claiming damages read this:

https://www.airbnb.com/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place