I've got notice email from Airbnb that the reservation has been cancled and I don't know why.

Duanghatai0
Level 1
Bangkok, Thailand

I've got notice email from Airbnb that the reservation has been cancled and I don't know why.

I've got notice email from Airbnb that the reservation has been cancled and I don't know why.Since my guest still no need to cancel.Please kindly suggest.Thank you.

1 Reply 1
Lawrene0
Level 10
Florence, Canada

It is possible that Airbnb cancelled it for your safety, @Duanghatai0. Perhaps something about the profile or payment was a problem. If the guest says he didn't want it cancelled, it will be up to the guest to address it with Airbnb. There is nothing you can do to help.