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‎18-11-2017 11:17 AM
Dawn144
Level 1
Mickley, United Kingdom
‎18-11-2017 11:17 AM

ID verification

Airbnb does not seem to want to accept my photo id from my passport.  i have attempted several times and they say it is not clear enought.  I cant get it any clearer.  

‎18-11-2017 11:17 AM
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‎19-11-2017 05:42 PM
Ange2
Level 10
‎19-11-2017 05:42 PM

@Dawn144   I would contact Airbnb, the scanner can be super sensitive, and/or clean the photo so it has no marks on it and try again.

‎19-11-2017 05:42 PM
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‎21-11-2017 11:34 AM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎21-11-2017 11:34 AM

Hi @Dawn144,

@Ange2 has given some great tips that you could try out. I was wondering if this worked out for you? 

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‎21-11-2017 11:34 AM
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