Incorrect payout information given by host

Gillian45
Level 1
Surrey, Canada

Incorrect payout information given by host

I accidentally inserted the incorrect payout information on the payout page and airbnb have now sent the payment to that account. I have now corrected the information but how do I get that payment sent to the correct account now?

Thanks

Gillian (new host)

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

You will have to hope that the person who receiived the payment sends it back. Or, that the details you provided were not a valid account so that the money will be returned in due course from wherever it ends up. Banks usually return money that is sent to them incorrectly addressed pretty quickly (in most European countries, within a couple of days). Contact AirBnB and see what they can do to help, but their hands are tied until the money is returned as you entered the payout details.