I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
To many day after u guys to do a littel change i have not idea what else to do , better keep the money my time is more valuable to much time and streets for only 128 $ for ur mistake not solution only beautiful mails , in the end nothing happens . Good night .
You need to contact Airbnb direct. Here is a link to the options available:
@Ian-And-Anne-Marie0 Hard to make out exactly what poster is saying, but I gather that they are complaining about doing just that- contacting Airbnb without an appropriate or timely response.
@Berbel0 This is just a community forum of hosts and guests, not Airbnb itself. And you're far from the only one who's frustrated with their customer disservice.