Instant Booking

Carol138
Level 2
Isle of Man

Instant Booking

Hi there, I messed up and didn't get my advance calendar right for 9 months in advance, and had an instant booking confirmed today for 3 nights in June 2017, that I've had to cancel.   Totally my fault, no question.  But although I realised immediately and cancelled within the hour of Airbnb informing me, the person who booked it claims she made the booking over 24hrs prior to my cancellation, and she has now paid for flights from Austraila to the UK on the basis of it.  Is she just trying to guilt trip me, or does Airbnb really sit on bookings that long before informing us?  I feel TERRIBLE now, and have disabled the instant booking facility to be sure this never happens again.  Please, please can someone let me know what she claims is true?  

 

Kind regards,

 

Carol 

15 Replies 15
Carol138
Level 2
Isle of Man

Thank you everyone for your kind help.  Airbnb phoned me today and confirmed I cancelled her booking within an hour of her placing it, and they have forwarded the (time stamped and dated) proof  on to her.  I feel relieved and so much better now, and am also impressed at how well Airbnb look after their hosts. 

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