I had Instant Book and lots of reservations. Around a month ago the bookings practically stopped. I didn't know why this happened. Then I got a reservation request, stating the reason I was receiving a request was because I didn't update my calendar or recently made a cancellation, neither of which was true. I called Airbnb twice to try and figure out what was going on. Then I got two more reservation requests yesterday and took a closer look at my listing and noticed that it said "Request to book" instead of "Book." Instant Book had been turned off, and not by me. I called Airbnb again and the person helping me tried to have me edit my settings (which were set already on the non-functioning Instant Book). She put me on hold for quite a while, not a good sign. She then told me that quite a few hosts are calling with the same problem and they're trying to fix it, with no knowledge of when this issue will be resolved. She mentioned some kind of glitch with the website. In the meantime, I'm not getting many bookings, and December, which is a travel and vacation month, is here. I told her this is presenting a hardship for hosts and they need to get it fixed asap. I will call again if this continues. This is not acceptable.
