Lack of Hosting Support

[Gayle83]

Hello, we don't do automatic booking, and require a profile and a photo, and a bit about your visit. We are constantly getting booking request that have no profile other than a first name and date they joined and no explantion of their visit. Usually new Airbnb members with no reviews. I usually will send a reply and ask for additionall info, and if they dont respond I will decline their request. I also hate that we cant see a profile photo untill we book them. This is our private home and we live here. Im being too picky?

[Susan1570]

No I don't think it's too much to ask for a photo of the person who is going to be in your face, and then show up with 15 more people than they listed on their request, while riding a motorcycle IN THE HOUSE.  Because when you complain to air bnb about their "Questionable Guest", you Will be ignored ! Of course; it's ALL at your EXPENSE!!