Missing Payment

Billy9
Level 1
Toronto, Canada

Missing Payment

I hosted a guest on July 12 for one night but I have not received payment for her stay. Normally it takes 24 hours for me to receive the payment but now it say"expected payment" next to it. Can anyone help? Is there a number to contact Air BNB?

4 Replies 4
Gina34
Level 2
Trogir, Croatia

Hi, I did get payd but the money is not on my account eave after 32 days by now and the card is valid. Id like if someone can help me. it is paypal payment.

Gina

 

Elvira12
Level 1
Sarajevo, Bosnia and Herzegovina

I Have the same problem.I was rent apartment 7 days today is checkout date , but payout is missing in transaction hystory ...How can I contact airbnb ? Thank You

Hello
I have the same problem. My guests left two days ago and still haven't got my payment. And I have nothing on transaction history. How can I contact Airbnb?
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Billy9@Zorka0@Elvira12 and @Gina34,

 

Great to meet you all. 

 

Payments are a popular discussion here in the CC. Often payments just take a little longer than expected to arrive, due to the payment method you have selected and other things like weekends/bank holidays. I would recommend taking a look at this other thread which has a similar question and answers to get this sorted such as contact information for the Support Team, take a look here.

 

I hope this helps and do let me know how you get on. 

 

Thanks,

Lizzie

 

 


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