Mobile App question

[David443]

In the moble app, it says I have 1 message or notification.  When I enter the app, it shows up on the left most symbol at the bottom.  When I touch on that symbol, it goes to reservations but how do I find out what the notification is.  There is no where to look this stuff up!!  Frustrated!!!!

Also, how do you contact Airbnb with a question?  it seems they do not want anyone to contact them and make use send emails like this not knowing if anyone will answer. 

[Jeff-Noble-and-Susan0]

I'm having a similar issue with the app. It shows a notification but when i open the app there is nothing to respond to. I looked at the website and thete are no notifications.
Here is a number that i have for airbnb customer service.
855-424-7262

[David443]

Thanks for the reply.  I have several other questions and finding that it appears that Airbnb does not want any hosts to contact them.   Am I correct or missing something?  I've navigated for 3 hrs around the help functions and all I get is streered towards finding an already existing answer (if there is one.)

[Jeff-Noble-and-Susan0]

I'm having a similar issue with the app. It shows a notification but when i open the app there is nothing to respond to. I looked at the website and thete are no notifications.
Here is a number that i have for airbnb customer service.
855-424-7262

[Deb29]

@David0

(855) 424-7262

[Obrad0]

Same here for 5 days since last update on. Nothing helps. No sounds or notification to.

[Hayley14]

I just called the help line [(855) 424-7262] and spoke to a person within 3 minutes. They proceeded to log in to my account from their end and said there are no notifications that have been left unread (despite what my iOS mobile app was showing). I also found that personally logging into my ABB account via a browser (in my case, Chrome) showed that I did not have any unread notifications as well. They told me an update to the app is coming that should fix this bug.