Help

I have a strick no animals policy. Person booked and did not tell me he has a service animal. What do I do? Latest reply by Todd362

CHECK YOUR BALANCES! We are superhosts and long time Airbnb users as guests. Airbnb currently OWES US MONEY ($4000+) which we only happened to notice was MISSING. They would never have deposited it but my wife audited the account and sent extensive proof ... Latest reply by Livia4

Two Airbnb call handler called Ionut and Michael have inflicted a grave injustice on me:can anyone reading this let me know if they know how I can get it fairly resolved please?They have unjustly cancelled a booking without even phoning me, because the gu... Latest reply by Penelope90

Oh hi I didn’t know how to start my own conversation so I thought I’d look for advice here. I’ve been doing Airbnb since Jan..so almost 5 months now. I’ve had 18 five start reviews/happy guests..until my most recent group of 8. My 9 year old French door f... Latest reply by Melissa567

Not sure how many hosts are facing this dilemma. My city forbids Airbnb even when i’m living inside of the home, but I don’t want to sublease a room for long term, since my parents may visit my home. If Airbnb can develop a kind of VIP exclusive listing,... Latest reply by Mar125

Friends, I’m new to Airbnb but already got neighbor causing issues... and demanding I rent for 30 days only... can someone recommend an attorney to help deal with it straight on? (Only if you used one personally pls... ) thank you!!! Latest reply by Anonymous

I've been a host for over three years(super host the entire time I could be) but this is the first time I have had any major issues that resulted in me having to deal with Airbnb Support. To make a long story short, my guest said the bathroom was too dirt... Latest reply by Lisa723

This app is so unbearably frustrating. My guests did not receive an email requesting a review. I dont seem to have the option to send a request myself at this point, so I need AirBnB to resend the email they usually send after completed reservations. I... Latest reply by Liv

I have to had to cancel my trip to the UK due to the Covid-19 outbreak - flights all cancelled. I used my Superhost voucher when I booked the accommodation. When I went to cancel the booking, it says the coupons are non-refundable and I will not be able ... Latest reply by Em38

Three years ago next month in June I met a woman from Minnesota on holidays in Ireland with her sister. She stayed at my Airbnb in Cork, Ireland. I began to host on Airbnb as income to subsidize my household in around 2014 when times got hard for me. We d... Latest reply by Charles224