Help

I am a host and one of my guests has not had her security deposit refunded by Airbnb. I would like her to receive a refund of her security deposit but don't know how to help her. Does Airbnb automatically refund security deposits if there is no claim? ... Latest reply by Rhonda241

So obviously our neighbors are not happy about us hosting Airbnb. They keep false reporting and complaining. Compliance dept is 24/7 . They would call even tho we do not have any guests. We are responsible Airbnb superhosts. Everytime the compliance dept... Latest reply by Haley32

Buongiorno ho 2 annunci con account diversi in uno non vedo le visualizzazioni ma delle prestazioni mai viste piu complesse ma l icona visualizzazioni non si vede piu grazie Latest reply by Liv

I need some advice from the group: We had a guest book the DAY the state opened up the beaches, with the reservation starting that day. One problem--our local beach was NOT opening up. We advised her of this, and she chose to cancel. She asked what she ...

I received an email today from AirBnb wanted me to upgrade pictures of my accessibility. Giving the practice and the last few years of liability issues, I have taken off any accessibility features that I have. I have an umbrella policy that I had purchase... Latest reply by Sarah977

I was just advised that I have lost Superhost status—despite 5-star ratings in all categories and a full year’s worth of raving, positive reviews, except for ONE. One disturbed guest who moved out early despite our efforts to meet her odd demands—and the... Latest reply by Laura759

My guest checked in last night and an hour or two later was smoking in the yard when I have a strict rule of no smoking anywhere on the property. I called Air BnB asking them for help and they've been useless. One ABB person said they can't reach the gues... Latest reply by Gregory-and-Carol0

I have a long term guest who stopped paying. Airbnb should collect full amount at time of booking even if it's a large sum.Having the guest get into the space then cancel their credit card for incremental payments is a problem. I have no idea how to make ... Latest reply by Cormac0

Well, I finally managed to tank my acceptance rate. Shame on me for not blindly accepting every reservation request that did not meet my requirements(go ahead, bring your three dogs, my cats may not like it and my hubby is allergic, but so what! You wan... Latest reply by David-And-Frances0

Hi everyone! My name is Faith and I am new to the airBNB community. I have just started managing an apartment building with six units in Santa Teresa, Costa Rica. I am in the process of developing our business plan and wanted to ask other hosts how they... Latest reply by Jason114