Money back claim

[Octavian2]

Hello I am in Malaga, Spain and we agreed with the host to make a claim for refund of the remaining paid nights. The apartment is not corresponding tomwhat wasnpresented, no warm water, dirty. Pls help me with the procedure to get my money back.

[Elena87]

@Octavian2

https://www.airbnb.com/help/article/544/what-is-airbnb-s-guest-refund-policy

You should follow the procedures here

[Octavian2]

Spasibo!