My host never responds

Paula504
Level 1
Bogotá, Colombia

My host never responds

Hello I booked a reservation for 3 person in Russia i already did he payment and i has been trying to conctact my host and he never answer me back. I am really worried about that. what i should do? and also im trying to cancel the reservation and i dont know why i cant.

2 Replies 2
Sabrina301
Level 4
Montreal, Canada

https://www.airbnb.ca/help/article/88/i-can-t-get-in-touch-with-my-host

https://www.airbnb.ca/help/article/169/how-do-i-cancel-my-reservation?topic=1142

 

@Paula504 I’m sure this is probably very stressful for you try the above links to see if they can help you with your issue. 

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Paula504,

 

Welcome to the Community Center!

I'm so sorry to hear that your host is not responding to your messages. I could see that Sabrina mentioned a couple of helpful articles. As it is already Wednesday, I was wondering if your host came back to you with a response? 

 

 

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