My Airbnb guests ran up a phone bill

[Jo544]

Hi, I had an Airbnb guest who stayed for 2 nights and ran up a £13 phone bill. Can I charge it to them? 

[Ana1136]

@Jo544 you could file a claim through the resolution center but is it worth it? They might not pay and Airbnb will get involved and they will decide. You will probably get a bad review too. 

[Emiel1]

@Jo544 

You can charge the costs to the guest if you want, but it's a hassle as @Ana1136  mentioned already. So better learned a lesson: Guests should not have free access to your phone

[Jo544]

Thanks guys, I'll probably just put it down to experience then ☺