I just had the guest from HELL leave my home. She and her dog were not housebroken.
She arrived a week early with another male guest that I did not know was coming. She had implied that her dog was a small well-trained dog....it was a rescue dog about 100lbs. The group arrived late from Oregon (they said they lived there), the license plate said Texas and Air BnB had here home out of Florida. She paid for a smaller room (still very large with a walk-in closet) but I put her in the luxury room. She was on a three-month stay (a visiting nurse). She would go to work at 7 am and not get back until 6 pm. The dog was in the room all those hours without a pee break. I had given her the phone numbers of 2 local dog walkers and a doggy daycare (she was a member of a local-national doggy daycare). Her dog used my carpeting as a pee-pad. Maria was very aware of this. Then she would open the slider and allow the dog to pee on my back deck....the private deck in her room. She would not pick up her dog poop and when she did she would leave the bags of poop on the front porch. After numerous times of asking her not to do that. The dog would go to the windows, standing on my Drexel-Heritage sofa, bed and two chairs. When I showed her to the room I asked her to keep the dog and the tile area when she was gone and not allow the dog on the furniture. The dog would sleep on my bed and not on his bed. When I went outside the dog would go CRAZY on my furniture, barking and clawing the furniture and the windows and deck screen. The dog tore holes and ruined the screen. Damaged the sofa with his clawing and crazy barking and charging the window and slider.
My guest used my bathroom vanity for cooking and ruined the finish on the vanity. I had no idea she was going to do the cooking in my bedroom and she was not given permission to do so. Maria would light candles for a worship ceremony, I had only flameless candles for the bedroom and the separate room with the jacuzzi tub. The odor from the "ceremony" bothered my other tenants and was so strong it made you gag. She would not use my furnace for heat because she bought two space heaters the made the electric bill soar because she would keep the slider open for the dog and turn the space heaters on. I had to call an electrician because she plugged so many the two space heaters and a hair dryer in on the same circuit. It was so bad the electrician said I was lucky she didn't burn the house down. I asked if he needed to go in the room and he said no...when you see the meter running this fast you know it is a space heater. The electrician explained this to Maria (downstairs). I showed her how to run the furnace and posted the four easy steps on the furnace. The other "renter" was so hot...I asked her to close the vents in her room and open the window.
Maria claimed she smelled a gas leak in my home. I told her that my house was all electric and I had carbon monoxide detectors on each floor and they are very sensitive.
We had a big rain storm and there was a leak in the roof in her room. I had the roofer out immediately. Gutters cleaned out and the roof totally went over ($5000)...this was my charge. She kept hearing water drops when it rained....the roofer came out 3 extra times. He said the water was dripping from the trees on the roof. I let her know this. Every other day she would have a complaint if I said anything about her dog barking, clawing all day, and poop left around the house or the full poop bags left on the front porch, the odor coming from her room.
She would accuse me of going into her room without permission (which I never did-I have a knee replacement and stairs are very difficult) so I started giving her 3 days notice to get in the room (I wanted the drywall fixed...the drywall repair was about a foot long). The drywaller said it had to be done in stages and he was NOT comfortable with the dog. He said let's wait until she and the dog are out.
She named called me and my luxury home ($800,000, gated, security, etc) and a room approx. 1200sq ft. It got worse from there...she called the sheriff. Thank God I was talking to Air BnB when they walked into my kitchen. I HAVE LOVED EVERY GUEST THAT CAME TO MY HOME THROUGH AIR BnB. I have received 5 stars from all of them. They have ALL loved the master bedroom. My rooms are 1200 thread count sheet, top of the line mattresses, all the extras-poster bed, triple dresser, armoire, sofa, chairs, walk-in closet, costly furniture ($25,000 oriental nightstand), original artwork (that I took out of her room because of her 3 different locations Texas, Florida, Oregon). THIS GUEST DID THE SAME THING TO THE PERSON SHE STAYED WITH BEFORE ME...HER DOG PEED ON THE BED, ETC.
