I am currently having a horrific experience with Airbnb. I ...
Latest reply
I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
YOU GUYS DID SOME KIND OF UPDATE YESTERDAY WHERE I CAN NO LONGER SEE MY AVAILAABLE MULTIPLE AIRBNB LISTINGS.
I HAVE A BED AND BREAKFAST HOUSE WITH 6 ROOMS IN AIRBNB (11 TOTAL AVAILABLE ROOMS) , I LIST EACH IN AIRBNB EACH AS INDIVIDUAL OR THE WHOLE HOUSE UNDER ONE ROOM FOR LARGE GROUPS. SOMEONE WOULD CALL AND SAY THEY NEED 4 ROOMS FOR A CERTAIN DATE, I WOULD PULL UP MY CALENDAR AND SEE ALL THE ROOMS AVAILABLE, EASY PEASY.
NOW WITH THIS UPDATE MY WHOLE CALENDAR IS GREY, EXCECPT FOR THE BOOKINGS WHICH WERE ALREADY MADE. I CANNOT SEE DATES AT ALL, IT IS ALL GREY. I CALLED HELP AND THEY TOLD ME IS IS WHERE I OPT IN OR OUT OF PROFESIONAL TOOLS IN MY SETTINGS, SO IF I USE PROFESSIONAL TOOLS, I CAN ONLY SEE MY ROOMS ONE BY ONE, VERY INEFFICIENT TO ME, AS I NEED TO SEE ALL AVAILABLE. THIS WOULD TAKE ME OVER AN HOUR TO BOUNCE BACK AND FORTH IF SOMEONE NEEDS MULTIPLE ROOMS. YOUR NEW UPDATE STATES "
Explore tools designed to help you host more efficiently, whether it's just you or a team. Try them out and switch back if they’re not right for you."
THIS UPDATE IS IN NO WAY MORE EFFICIENT TO ME, IT IS DEVASTATING. AND IF I GO BACK TO NOT USING PROFESSIONAL TOOLS, I CANNOT SEE ANY DATES ON MY CALENDAR ANYMORE, SO NO, YOU ARE LYING WHEN YOU STATE "MORE EFFICIENT" AND "SWITCH BACK" PLEASE FIX IT TO WHERE IT WAS YESTERDAY, WHERE I CAN SEE MY CALENDAR WITH ALL ROOMS WITH THE DATES, NOT GREYED OUT. SUPERHOST
this is just hosts forum so you should contact Airbnb CS
But your problem maybe related to your cohost if you have one, there is a glitch in Airbnb system ongoing for 2 weeks already.
Did you solve the problem?
I have the same issue this Saturday and Airbnb denied a problem. I sent the screen shots and they send me theirs as they looks. They did not have a clue. This is a very inefficient calendar without dates.
I noticed the updates were done also on phone applications.
Any luck with the problem? I kept thinking it was just me. I guess that is a call to Air Bnb.