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You sometimes meet very specil visitors who impress you so much! How do you choose a sovenior for them as they leave your property? Is it a local item from the country specific context, or an item they will always use to remember the place or host? Whatev... Latest reply by Sarah977

I want to open for automatic booking but I have a guest I do not want to book anymore. I do not feel like he is dangerous or scamming me or anything but my instict is telling me I do not want him to continue to book. He is looking for a long term arrang... Latest reply by Carol354

I have an Airbnb in Ucluelet, British Columbia. As an extra touch I have provided small soaps and shampoos. I am uncomfortable with the many plastic bottles of shampoo that are tossed at the end of a guest’s stay. Even if a small amount of shampoo is u... Latest reply by Sarah977

HiI've added directions to my listing, under the the Guest Resources tab. I added them initially using the android app, but now I want to edit them on desktop adding photos etc. But I cannot find the directions anywhere on the desktop version of Airbnb. C... Latest reply by Ann72

Airbnb has marked one of my listings as “family” but it is a very small studio apartment. When I see something that says “family” I assume there is room for 4 at least. How do I get that designation removed. I feel it’s misleading. Latest reply by Emiel1

gisteren een recentie gehad van ee heel tevreden klant ze heeft me op alle punten 5 steren gegeven, met uitzondering van één (netheid ) nu heb ik een algemene score van 3 sterren van airbnb gekregen waardoor mijn gemiddelde rating FLINK omlaag gaat en ik ... Latest reply by Emiel1

Hello, I have been a hotelier for 20 years. I sold my hotel with my airbnb account (Kaps Place in San Jose was my hotel) and am starting from scratch however I got what has to be my most strange request:“Hola Karla, Espero se encuentre bien, mi nombre es ... Latest reply by Lisa723

Our Airbnb host contacted us after we had returned from our trip claiming that one of the wooden access keys to the pool was missing and that we must pay 60 USD for it.We are sure that all the keys were returned when cleaning the house and could not have ... Latest reply by Ton11

I’m new to B&B and I’d like to know when my guest pays out if they are on a 6 day stay? Latest reply by Emiel1

This morning I received a call from my Bank in Asuncion, Paraguay. They told me that they have some credit card suspicious charges . One of the charges was blocked and the other two were charged into my credit card on March 1st and 5th. The three were AIR... Latest reply by Emiel1