No payment

Wil-and-Peter0
Level 1
Haifa, Israel

No payment

They just did not transfer the payment to us=hosts.

They dont call back or better write an e-mail back.

They just ignore us.

Who stole our money? They don't investigate and dont resolve the problem.

 

I tried to add a picture but there is no browsing possibility for this. Thus impossible.

Do I have to send police opr FBI after them?

2 Replies 2
Oomesh-Kumarsingh0
Level 10
Pamplemousses, Mauritius

@Wil-and-Peter0 Give Airbnb a call on the following number United States (USA): +1-415-800-5959 (local SF number) or +1-855-424-7262 (toll-free) or for Israel / Yisrael: +972 3 939 9977. Good luck!!!

I called all of these numbers. All are forewarded to the same semi reachable number. IF I get an answer they heare me politely and promiss to pass my complaint to an anclearly spoken ...

Nobody contacts you back - never. It is like talking to the AIR. Just waste of time.

Does anybody has other phone numbers - namesof owners or other means to reach somebody who wants to catch the thieves?

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