Notifications

[TJ-and-Joelly0]

I am not receiving any notifications on my airbnb app, i have an iPhone. Every thing was working fine, I haven't made any change to my settings. It just happens to stop notifying me. Any help?

[Deb29 · Accepted solution]

Thank you for sharing. Notifications just stopped working for my account, my husband's account, and for my friend's account too!

The text message on the cell phone seems to work fine, but the notification on the App doesn't for us anymore.

Anyone else?

[Deb29]

@TJ-and-Joelly0

We have iPhones too, the 6 and the 6s. Both have problems today. Which version do you have?

Deb

[TJ-and-Joelly0]

Both of us have iPhone 6s plus, we never had an issue before. I tried everything including updating my phone and har rebooting and went on my pc to see if I've cleared everything and still nothing

[Deb29]

@TJ-and-Joelly0

Same here. My husband also spent half hour on my phone with Airbnbs customer service earlier to see if there were any known issues that were similar and the agent couldn't locate any but said she'd open a ticket, research it, and get back to me.

No word back yet.

Deb

[Ginny7]

I have not been receiving the notifications for about the past 24 hours either.  I have an iPhone 6 plus.

All other means of notifications regarding Airbnb messages is working though (email notifications, texts, etc.)

Kinda glad to know it isn't just me and my phone.

[Diana173]

I have a MacBook Pro and I am not getting my notifications.  I use to and I haven't changed any of the settings.  I am getting them on my Samsung phone as SMS's. whcih saves me.  Otherwise I would need to check very ten minute so the day.... I have quite a busy property.   Can anyone help me make the settings work on my Macbook via my emails.

Frustrated,  Diana 

[Diana173]

Yes - same here - emails used to work and don't now.... need them too....

[Peppi0]

I am having the same problem and it is affecting my rating.  Wht is worse, that I simpy cannot find anyone who can assist me to rectify the situation..

I am getting requests that I dont know about.

If anyone can give me an idea how to rectify the matter, I would be very happy.

[Diana173]

Yes Peppi.... very frustrating.....I would love someone from Airbnb to conact me... still no emails.  I keep chicking my notifications setting but they are all good - what is it???

All the best - sorry I cna't help you... cheers, Diana 

[Suzanne-And-Martin0]

The app on my iPad just stopped working, my phone works and laptop. Any suggestions for my iPad as it used to work well

[Helen-And-Mario0]

Same things here, i sent the feedback but they still reroute us here.... With no answer

[Gary51]

I have the same problem with my notifications with my iPhone 6.  I see there is a "featured answer" but when I click on it, it just routes me back to everyone asking for help.  Does any one know how to  fix this or maybe get to the answer?

[Gary51]

This is probably my biggest gripe with Airbnb - if you need help you are really left to the generosity of other Airbnber's.  I wonder if VRBO has a better support system?

[Robert78]

@Gary51 VRBO were fabulous back in the day, and because they were a minnow, they got swallowed by a larger predator called HomeAway (who in turn had also acquired other vacation rental providers such as Travelmob.) A year ago, HomeAway got engulfed by a whale called Expedia.

In my experience with them lately, they are easier to contact on the whole, but no less useful in actually resolving issues (especially tech problems.)