Hello @Caroline665 & welcome to ABB CC
Have you gone through all these steps in the link below?
If you use related keywords here in CC in the Search box you should be able to find related information, alternatively, have you contacted Customer Services for assistance?
Maybe try via there Twitter Page.
Or msg someone who has an existing experience and ask them if they can assist.
Hope this helps.
All the best
Central To All Home & Location
Auckland, New Zealand
https://www.airbnb.co.nz/experience-host-onboarding?step=homeHostExplanation