Hello,I'm from Myanmar where they said payouts aren't available. I didn't notice it till my first host. It is because I misunderstood that adding a payout method is enough for both receiving and paying. Any suggestion on what could be done? I want to cont...
Hi Everyone,I've just recieved a message from a potential guest trying to book a one night stay. She says my settings say "1 night stay minimum", which is true, but when she trys to book the system tells here she must book a 2 night minimum. I've verifi...
Latest reply by
Helen3
My guests who shortened their stay from Aug 9 - 16, 2016 to Aug 9 - 13, 2016. The reservation code is : X4P9DR my guests revised the dates and I accepted. As my guests asked for refund due to their early check out, I agreed to refund the guests $500/- fo...
Latest reply by
Jessica162
I had a guest who booked and did not show up. I waited for him because sometimes they arrive late. Now after 1 month he want his money back. I have stated in my notes that is you dont show up there is no refund. Still he insists.What can i do
Latest reply by
Debbie106
Claudia6Level 1Amsterdam, North Holland, Netherlands
For newbie hosts like me who are unsure how to contact Airbnb with questions or concerns, I would suggest that you reach out via Twitter @AirbnbHelp. I had a serious issue with a group of guests last night (loaded weapon, pot-smoking, back door left open...
Latest reply by
Anna472
Hi All! New to renting out a home on Airbnb, did some last summer (and they went well) but starting a fresh this year and approaching it as a business now. I was wondering if there was a good ratio to aim for on views/booking percentages when rentin...
Latest reply by
Lois-and-Darryl0
They said they booked by mistake.They asked me to cancel (but I don't want to lose superhost status)My cancellation policy is moderate, so I will get paid, I just need to know if I should inform air bnb that they haven't stayed and how?
Latest reply by
Theresa59
How can we make our place that located in the middle between Tel Aviv and Jerusalem to appear in the search of Tel Aviv area in addition of Jerusalem area ?
Latest reply by
MicheleandLouw0
I wish there was a filter for the interor design or architecture of the place, e.g. traditional, modern, etc. I was just looking for a particular style of home and when it's a big city it's hard to narrow it down.
Latest reply by
Selene6