What hosts are saying

    My guests who shortened their stay from Aug 9 - 16, 2016 to Aug 9 - 13, 2016. The reservation code is : X4P9DR my guests revised the dates and I accepted. As my guests asked for refund due to their early check out, I agreed to refund the guests $500/- fo... Latest reply by Jessica162
    I had a guest who booked and did not show up. I waited for him because sometimes they arrive late. Now after 1 month he want his money back. I have stated in my notes that is you dont show up there is no refund. Still he insists.What can i do Latest reply by Debbie106
    For newbie hosts like me who are unsure how to contact Airbnb with questions or concerns, I would suggest that you reach out via Twitter @AirbnbHelp. I had a serious issue with a group of guests last night (loaded weapon, pot-smoking, back door left open... Latest reply by Anna472