Our first guest has booked with us for three nights. Their credit card however has been charged substantially more than they should have. How do I/they get in touch with someone at Airbnb to rectify this issue? This is embarassing and unprofessional, so I...
Latest reply by
Mat-And-Kate0
Had a booking for a year away that we could not get into the Apartment he had requested via Instant Book. We did make alternative arrangements for him but somehow it got cancelled I am pretty sure we did not cancel it. We now have a penalty on our account...
Latest reply by
Mark-And-Yoshiko0
The app froze when I was verifying my Facebook. Its now stuck on the same page. I cannot go back or shut it down. Its been loading for hours. And its not my internet connection either. Help! I need to book a place A.S.A.P.
Latest reply by
Alice-and-Jeff0
Hello everyone, Im a new host and i cant seem to find what is the fee percentage that Airbnb takes... for example if i sell room for 90$ what percentage would you take from that price.. so in the end what would i make?
Regards,Patrick **
Latest reply by
Steve143
Have any other hosts experienced delays to your payout? I tend to have guests who book for a month, or more, and on my latest booking, the guest had two back to back stays. On the start of the second stay, I did not receive my customary email saying that ...
Hi All, I have been hosting for around 6 months now, so not as experienced as some of you but have had fairly positive experiences. I have been pretty clueless about the recent couple that we hosted in a room in our house during year end break. They were ...
Latest reply by
Toni47
I have posted elsewhere but I think in the wrong place: It seems I have been the victim of a hacking. I booked a room in Newcastle UK for two nights to attend my cousins wedding, but last night I had an email to say that my registered phone number had be...
Latest reply by
Simon151