My roommate and I co-host but now his job has him travelling every week while I am working from home. I am the guest point of contact about 90% of the time now, and handle about the same % of answering messages and general managing of our listing. I was t...
I have an account open in my cell from my husband but ihave a new acount from a new property but i cant find how close the las session to open the new one, please help me, thanks
Latest reply by
Steve143
Hi Airbnb, I would appreciate if you could advise on how I might edit a review if it reveals information a guest finds sensitive. I understand that for transparency reasons, you do not allow guests and hosts to change their reviews once published, unless...
Latest reply by
Cynthia-and-Chris1
I got the trouble that I post my place but when I try to log out and fine my place.The place is not show as if it's never exist.And I don't know how to contact the official. If anyone can give me info , Pls tell me.Thank you in advance.
Latest reply by
Kirstie
Hi,I had a booking which I accepted and the guest too, then the guest asked to cancel because it was not in the right area where she needed to be. Which was absolutely fine with me. She send me the cancellation request and I accepted but it tells me that ...
Latest reply by
Anke16
I Have an enquiry for December in Mozambique and want t payment of 50% now and the balance in October.Can it be done.
Latest reply by
Cynthia-and-Chris1
I just checked into an apartment in Nashville. The host sent me a lengthy letter about how to get into the place, etc. ... something I've never seen before with an AirBnB rental (and I use AirBnB all over the world). I followed the hosts very detailed i...
Latest reply by
Maria-Lurdes0
I have never been able to contact anyone at airbnb. You said Google airbnb. How exactly? Go to airbnb.com? And then what?
*[Title Updated]
Latest reply by
Maria-Lurdes0
Hi there,
I have a guest that booked with me, then cancelled the same day. He requested a refund. My cancellation policy is "Strict." He requested a full refund and was partially refunded. I then refunded the remaining amount, which I was told will be...
Latest reply by
Kirstie
is it better to limit to one room offering a private bathroom or to propose 2 rooms wit separate annoncements, but with a shared bathroom between the two ,?
Latest reply by
Helen3