Help

Hi All, Hopefully someone can help a newbie, I have a guest that is trying to book a weekend, and when I check my calander, it says waiting on verification. And that he has 12 hours to verifiy. But his profile shows 5 verifications? So why can he not b... Latest reply by Alice-and-Jeff0

Hey folks, I tried to find this question in here but I think I am the first one asking it in this combination. I booked an accommodation in Hong Kong and the host confirmed (after increasing the price and asking me to take back my request and accept the h... Latest reply by Lynne2

My I attempted to book a reservation with a friends card in late October and my account was disabled, I contacted customer service then and received this email today; I have not received a bad review or violated any termsOf service. AirbnbAirbnb Customer ... Latest reply by Helen3

any suggestions for what to do? My promo code isn't recognized by airbnb and for the life of me i can't find an email or phone number to reach anyone! Latest reply by Cynthia-and-Chris1

Hi all! is it normal for a host to ask for your nationality and passport number in order to 'complete a booking'? I am new to Air B&B and was asked this and wasn't sure. thanks. Latest reply by Cynthia-and-Chris1

Hi all, I have set up multiple payout methods. I know there is the option to split payouts and set up routing rules. I'm wondering if there is a way to have one booking paid to one bank account and then the next to a different account? So rather than spli... Latest reply by Alice-and-Jeff0

Had two different guest this morning who tried to book me but they both got an error code of airbnb saying the system wasnt working ?!?!What to do beforei loose these bookings please ???? Latest reply by Cynthia-and-Chris1

Hello,I am new to Airbnb. I had mistakenly selected the optnion of the 'Immediate Booking', or maybe I would say I did not deactivate it while opening my account. Today while I was replying to a request, because of the 'immediate booking button' somebody ... Latest reply by Helen3

I was trying to contact AirBnB directly because I have an issue with how they are handling a cancellation. I had a guest inquire with specific dates, and I accepted his reservation. Within an hour he messaged me back to change those dates, which I did. ... Latest reply by Kirstie

I have had several very successful bookings and now want to add a second bedroom. How can I offer the second bedroom so that it becomes a second booking and shows up as vacant on my calendar till both rooms are booked. Latest reply by Linda108