Oops. Bad review for wrong guest!

[Riselle0]

I accidentally left a bad review for the wrong guest and did not notice this until the geust contacted me about it well after 14 days has passed. I feel really bad especially considering that this particular guest was super nice. Now he shows a bad review on his otherwise impeccable list of reviews. Can someone please help me undo this? I surely miss being able to contact Airbnb help desk about this.

[Amaris0]

Ouch! You cannot remove a review.

Contact Airbnb and explain to them and they should be able to assist you. Twitter and Facebook are good options - click on the link for contact options -  Contact Airbnb

Hope you get it sorted.

Ama

[Allison2]

Yes, contact Airbnb about it - you won't be able to remedy it yourself.

They're quickest to respond on Twitter @AirbnbHelp