Help

Hi everyone,my latest guests (two) demand another set of keys. I have always given only one set, for security reasons (Buenos Aires is a pretty dangerous city...) How should I handle this?Thanks,Eloise Latest reply by Osama12

I don't see my home listed. Why? Latest reply by Mark4211

Can someone please help me? I am having problems accessing my Dashboard. I just seem to get on App version of Airbnb and I need to access info from last year. I’d appreciate any help...thanks in advance guys Latest reply by Grahame8

A guest entered my room while I was in bed. It was so terrifying that I can't sleep now. The guests were already checked in so they clearly knew where there room was. I feel so violated. I slammed my door, locked it, said " you must leave"and called Airbn... Latest reply by Andrea4731

Hello, I have an alert on my account to say my ratings are below average but it haven’t hosted yet. Hardly seems fairAnyone know why this is and how I can adjust that rating? Thanks in advance.Linda. Latest reply by Edward669

I have had many conversations with Airbnb representatives and to my deep disappointment there is one consistent response from customer service, "I'm sorry, the system doesn't allow us to make any modifications." I understand the value of systems but when ... Latest reply by Sandrina3

Since I fix my apartment price... No one came or reserve... I don't know why? Might I made something wrong... Kindly advice me Latest reply by Sybe

Just curious what other hosts are doing, generally speaking, if they receive a last minute cancellation due to the arriving guests having Covid? Arrival date is today and it's highly unlikely I'll be able to rebook; cancellation policy is firm and reserva... Latest reply by Emilie

I am having an issue based on a guest complaint. Summary; Guests came for 9 days. After 4 days they stated that the AC was noisy.This was at 8:30 am. We informed repairman he came that eve( normal ac function, just standard white noise). I offered refund... Latest reply by Sybe

I am/was an Airbnb host in the Monterey, California area. We love using home sharing for all of our travels as it has always suited our desire to feel at home while abroad. We recently opened our home on Airbnb to other travelers and found ourselves in ... Latest reply by Autumn93