I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
I accidentally left a bad review for the wrong guest and did not notice this until the geust contacted me about it well after 14 days has passed. I feel really bad especially considering that this particular guest was super nice. Now he shows a bad review on his otherwise impeccable list of reviews. Can someone please help me undo this? I surely miss being able to contact Airbnb help desk about this.
Ouch! You cannot remove a review.
Contact Airbnb and explain to them and they should be able to assist you. Twitter and Facebook are good options - click on the link for contact options - Contact Airbnb
Hope you get it sorted.
Ama
Yes, contact Airbnb about it - you won't be able to remedy it yourself.
They're quickest to respond on Twitter @AirbnbHelp