Owner wants to cancel all bookings

Tadhg0
Level 1
Dublin, Ireland

Owner wants to cancel all bookings

I am hosting a new property for a owner, but the owner wants to cancel all the bookings I have confirmed under my account. I have other listed properties so I cannot afford to have my account suspensed if I cancel all 6 of these bookings.

 

Any suggestions on how I can solve this issue? Or any contacts that I can approach in airbnb

 

Many thanks

Tadhg

6 Replies 6
Oomesh-Kumarsingh0
Level 10
Pamplemousses, Mauritius

@Tadhg0 Lesson of the day " Never help an unreliable person to rent their properties". The only option for you now is to try convince the owner to accept all the 6 reservations and then remove his properties from your listings. You can call Airbnb on the following number but i have doubts that this will change anything. United States (USA): +1-415-800-5959 or Canada: +1-855-424-7262 (toll-free). Good luck!!!

thanks @Oomesh-Kumarsingh0 a valauble leson learned I must say! Airbnb were very helpful as well thanks very much for the phone numbers

@Tadhg0 Always happy to help hosts in the community.

Marzena4
Level 10
Kraków, Poland

@Tadhg0 If you are able, try to relocate those guests to other places. Offer discounts or sth like that, avoid cancellations at any rate.

// "The only person you can trust is yourself"

Thanks @Marzena4 , lessons definetly leant here!

Marit-Anne0
Level 10
Bergen, Norway

@Tadhg0

In the future, get clients to set up their own account and offer your services as a co-host.