FULL LIST OF CONTACT NUMBERS ARE AT THE END OF MY RANT
Airbnb is fantastic. I'll never book hotels again if I can help it, and I think we'll all agree it's opened a whole new world of accomodation possibilities when you're travelling.
BUUUUUUUT... they make it pretty difficult to contact them on the phone, don't they? You'll trawl community boards and find Airbnb evangalists pontificating on how they've 'discovered' new and exciting ways of contacting them, like Twitter or Facebook or whatever. Cue a collective pat on the back from everyone. 'Oh, of course I would never call them! The contact phone numbers are for URGENT MATTERS only!' PLEASE UNDERSTAND that they only promote this idea because so they don't have to pay for bigger call centres. It's a BUSINESS STRATEGY and nothing more. There is only one number for urgent matters, and that's the emergency number for police/fire/ambulance. The only emergency for a company ever faces is that it stops turning a profit. So please listen to me when I say, your first port of call is ALWAYS to call.
When you actually get through they're super helpful and you'll get whatever issue you have solved in 10 mins flat. I know because I've done it. The best way to ever get any issue resolved from any company FULL STOP is to call them. It's so basic, and it's frankly suprising that more people don't get this... I feel like I'm taking crazy pills here people! It's about time people sopped listing to radicalised 'top contributors' wax lyrical about the joys of getting a response in a few days from some eliptical social media strategy, and to start hassling Airbnb to take care of their customers/clients.
Sorry for the rant. The numbers are below. Call em, ask them why their numbers aren't on their websites. Ask to speak to managers. Hit up Facebook and Twitter (and post the numbers too). Share them, stick them over missing cat posters, pin them to community noticeboards, send them to your granny instead of a christmas card. Just don't be victims y'all.
xRohan
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Here are your AirBnB phone numbers.
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Argentina: +54 11 53 52 78 88
Australia: +61 2 8520 3333
Austria / Österreich: +43 72 08 83 800
Brazil / Brasil: +55 21 3958-5800
Canada: +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)
Chile: +56 229380777
China / Zhongguo - 中國 / 中国: +86 10 5904 5310 or 400 890 0309 (shared-cost)
Denmark / Danmark: +45 89 88 20 00
France: +33 1 84 88 40 00
Germany / Deutschland: +49 30 30 80 83 80
Greece / ελλάδα: +30 211 1989888
Hong Kong / Xianggang - 香港: +852 5808 8888
Ireland: +353 1 697 1831
Israel / Yisrael: +972 3 939 9977
Italy / Italia: +39 06 99366533
Japan / Nippon - 日本: +81 3 4580 0999 or +81 800 100 1008 (toll-free)
Mexico / Méjico: +52 55 41 70 43 33
Netherlands / Nederland: +31 20 52 22 333
New Zealand / Aotearoa: +64 4 4880 888
Norway / Norge: +47 21 61 16 88
Peru: +51 1 7089777
Poland / Polska: +48 22 30 72 000
Portugal: +351 30 880 3888
Puerto Rico: +1 787 919-0880
Russia / Rossiya - Россия: +7 4954658090 or 88003017104 (toll-free)
South Korea / Hanguk - 한국: +82 2 6022 2499 or +82 808 220 230 (toll-free)
Spain / España: +34 91 123 45 67
Sweden / Sverige: +46 844 68 12 34
Switzerland / Schweiz / Suisse: +41 43 50 84 900
United Kingdom: +44 203 318 1111
United States (USA) / Estados Unidos de América (EEUU): +1-415-800-5959 (local San Francisco number) or +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)
