PRICING

Answered!
Carol178
Level 1
Tauranga, New Zealand

PRICING

I am a New Zealand host and my price per night is set at $130 New Zealand dollars. An unknown American host searched for my listing and messaged me that my listing comes up as $250 US per night.  (Didn't think our exchange rate was that good!) I will be missing out on bookings because of this exchange difference.  Can anyone tell me how to get hold of AirBnB to fix this?  Thanks

Top Answer
CarlandDiane0
Level 10
San Marcos, TX

@Carol178, here's one way to find out what people see when they see your listing on Airbnb: Sign out of Airbnb, clear the cookies in your browser, and then run a search for properties in Tauranga for dates you know your property is available. This should let you see what potential guests see.

 

Remember that your cleaning fee and Airbnb's guest service fee (which is different and higher than the service fee it charges us hosts) will be included in that total amount. These can increase a nightly rate substantially. Our rate is $114 US per night. Once you add the one-time cleaning fee and Airbnb fees, that $114 per night amount suddenly totals around $145.

 

And as you probably know, the dollar currently is strong against NZ currency ($1.44 NZ dollars to $1 US) so if anything your price should look very inexpensive once converted to US dollars. Though something could be screwy with Airbnb's currency converter algorithms.

 

Finally, if you have Smart Pricing activated, then it's conceivable that Airbnb is asking that much for some more in-demand dates. But Smart Pricing never raises our price by more than $10 a night or so.

 

Airbnb's NZ support line is +64 4 4880 888

 

Hope this helps!

 

Carl and Diane

View Top Answer in original post

54 Replies 54

Same here. I rang them and they said there was a glitch and deposited difference into my account on the spot.

Hi Kim, I can't find how to contact airbnb, what number did you use to call them?

My listing says $45 per night but I have three rooms available, and I want it to be clear that it is 45 per room. How do I make this clear?

List the 3 rooms individually.

David

Need to list my prices as per room per night. Had silly situation where 1 guy staying for 3 nights paid more than 4 people staying for 2 nights. Tried to do this on my listing but cannot make it stick. Kath

Kym11
Level 1
Bunbury, Australia

Sorry not pricing, but could not find another section to ask?

 

Does anyone know how to claim ? Tax on Airbnb? What can we claim?  Depreciation ? Renovations? I've recently pulled up carpets and replaced with wood! 

@Kym11

That is a tax and accounting issue - nothing to do with airbnb but everything to do with your business.

Maria1326
Level 1
Madrid, Spain

Hello my pricing ia below what i wanted to be. I jeep

in changing thw price but it doesnt let me. I disnt preapeove anyone yet as my price is way below. I changed it and today i had a new booking with fhe old price

Mark185
Level 1
Cape Town, South Africa

For some reason the pricing box is not coming up on my calendar ..

Can someone advise ?I have always done my pricing on the calendar and now the Price box doesnt appear.

I see the notes box but thats all!

Leila29
Level 1
Auckland, New Zealand

Air BnB make it hard to see how to contact them directly but I now know through trial and error. If you go to the help section, at the bottom is a sqare that says "visit the help center" once you go to that page there will be how can we help with you can fill in your problem. The quickest way to stop going around in circles is do not fill that in but instead go to the very bottom of the page and on the far right it says "still need help" and a contact us button which will take you to a new page. This will give you both a email address and phone number for your country

Larissa47
Level 1
Labrador, Australia

Hi there. The pricing I have each night on calendar is there clearly printed. However once a guest has booked and their photo is up on claendar with blocked days..... I can not see what I chareged them. I have played with pricing changes so would like to know. Yes I can see what they have paid for whole tiem but air bnb does not have a set % of charge rate so hard to know what exact rate i had a the time......Air bnb can't you leave amount on their blocked area to see as well as the available days?

Denis43
Level 2
Birmingham, United Kingdom

Pricing recomended to me by Airbnb if i was to charge those   prices i would be running a loss , adding up all my runnng costs for a year and breaking it down to nightly cost my break even  cost would be £23 per night Airbnb recomend i charge £13 per night ?

@Denis43

You will have to ignore those price suggestions.  It will not even cover cleaning the sheets. We are running a business, not a charity.

Denis43
Level 2
Birmingham, United Kingdom

Thanks for your comment . why do they do it they must know  those prices are not possible 

Nina213
Level 1
Lima Region, Peru

Hello,

 

I just made an AirBnb account, became a host, and have confirmed my first booking! I set the base price and the additional fee for extra guests on my account, although in the confirmation email for the booking, only the base price appears for what I will be earning....not the additional fees for extra guests. 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.