Payment Changes

Mark1366
Level 2
London, United Kingdom

Payment Changes

My payments have suddenly changed from ‘Airbnb Payments UK’ to Citibank Financial Services Ireland.. along with the change in name has been a dramatic change in timing.. I used to receive the payment next day now payments are taking 7-8 days. 

 

Is is anyone else seeing something similar?

31 Replies 31
Ally857
Level 1
Welford-on-Avon, GB

Were hosts told that payments would switch to Citibank IRE? 

Matt3132
Level 2
London, United Kingdom

Just got off the phone to Airbnb.  They denied there was any change on their side, saying that payments left their system 24 hours after checkin, and if they were taking 4 days it was the fault of the banks in between.  

 

What infuriates me is that they are lying to my face.  There has clearly been a change, which has affected every UK host in the same way.

 

the chap even had the audacity to claim that the problem was with my bank.  Feckin eejit!

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