Payment Method failed even after method is verified

[Nicoleky0]

Hello,

I've tried several times booking the bnb and got the request accepted by the host. But it fails everytime when I pay. I tried 2 cards and also paypal already. Airbnb sent me emails saying that "We weren't able to process the payment". Therefore the last alternative will be us paying the host cash when we get there. (We've been discussing through email.) But I understand it will not be backed by airbnb. Someone please offer help as it's pretty urgent. Thanks a lot!

[Alice-and-Jeff0 · Accepted solution]

@Nicoleky0 - Do not pay cash to the host.  Not only are neither of you protected by Airbnb's policies, both you and the host can be kicked off the Airbnb platform for doing this.  

https://www.airbnb.com/help/article/209/why-should-i-pay-and-communicate-through-airbnb-directly

If you are having a difficulty paying, you need to contact Airbnb directly.  They can provide more information.  You can also reach out to your credit cards and ask why they are declining the payments.  

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/413245