I am a new host and I am still not quite sure how does the payment methods work. I have already had a few reservations for the coming weeks but I am not sure if and when, the guests are expected to put a deposit upon reservation. If yes, what is the percentage upon the agreed price?
Also, in case they don't come, whom do I come in contact with, in order to report it ?
Hi @Φωτεινή0, guests pay the full price* when they make the reservation. The money is released to your payout method 24 hours after the guest checks in.
*The exception is if they are staying for more than 28 nights when the first month is collected when they book then the rest taken in installments.
The contact methods and numbers for AirBnB are here and the number in Greece is +30 211 1989888