Payment does not show in credit card statement

[Shin-Yih0]

Hi, I hope someone from AIRBNB could assist me.

I have make payment with my credit card and well received customer receipt but it does not show in my credit card statement for almost 3 weeks from the date of transaction. I make 2 payments on the same day with same credit card. The first payment show in credit card statement after few days, yet the second payment does not capture. My reservation accepted by the host and everything looks good. It's an instant book. How could I go about it? Will my reservation cancel due to no payment receive by the host?

Thank you.

Shin

[Oomesh-Kumarsingh0]

@Shin-Yih0 Contact Airbnb immediately to get the confirmation that the payment was completed. Here is the Airbnb phone number for Malaysia: +603 7724 0164 or 1800 889 814 (toll-free). Good luck!!!

[Shin-Yih0]

Hi, thank you for the information. I have rang up to AIRBNB, they said everything is perfect and they well received my payment. Than I called up to my credit card company, unfortunately they said no transaction for this payment was done 😞 

[Jon122]

Do you know where we can see the Airbnb number for Philippines? We're having the same issue with our last booking. It showes that the payment was done and credited to our account but it has been a week from the check in date and the payment is not yet reflected in our statement.

[Easa0]

Hi, I hope someone from AIRBNB could assist me.

I have a payoneer card

pls axplan me how to get money from my airbnb acount by useing this card.

[Easa0]

Hi, I hope someone from AIRBNB could assist me.

I have a payoneer card

pls axplan me how to get money from my airbnb acount by useing this card.

[Annette33]

@Easa0 , not sure what exactly you are asking. Are you looking for money from Airbnb, and it should come through on your Pioneer card? All I can see is that your listing is no longer available and that you identified yourself as a group promoting local tourism, in response to a very damaging review from Jan. 2017. I doubt anybody here can help you. sorry...

[Robin77]

6 seconds ago
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Booking showing up on calendar, but no pay off has been sent. Beside booking it said, not possible. She booked 2 rooms which one was paid, not the other.  Her daughter stayed in one room for 2 nights was paid.  The mother's room is showing up,  not possible, But she stayed 4 nights which was supposed to be $301.  Who and where do I get in touch with Airbnb for help?