Payment

Alyssa151
Level 1
Jackson, NJ

Payment

Hello! 

 

So, I went to book and pay for a trip yesterday but every time I went to enter my payment information, Air BnB was giving me an error message - which I thought was weird because that's never happened to me before. I tried four times (logging in and out, different card, re-entering my cards, refreshing my browser and also re-downloading the app) and still nothing. I checked my bank account and nothing was different and there were no "pending" transactions, etc. Finally, I asked my husband to try and see if his card was working and it worked for him immediately! 

 

I checked my bank account today, and in my recent transactions it says, "$0.00 Pending" for Air BnB.....? It's probably nothing, but I was just wondering if anyone else has dealt with this before and if anyone could shed some light on the subject.

 

Thanks, 

Alyssa 

1 Reply 1
Marie726
Level 2
Cape Town, South Africa

Someboby has tried to book with me in Cape Town yesterday and the same thing happen.  Is bookings in Cape Town very little at the moment?

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.