Payment

[Carolyn125]

Has anyone else had trouble with getting payment from Airbnb?  My guests arrived June 30 and my rental fees have not yet been paid out to me . . .  it is now July 12!  I've emailed & spoken with them several times with no progress.  This has caused me much trouble & anxiety with my bank account.  I hope my guests were able to recover their security deposit!  Has anyone else had this experience?    Thanks for your feedback.

[Alice-and-Jeff0]

@Carolyn125 - you need to look at your Transaction History.  When funds arrive to you is based on what type of payout method you chose.

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout

And remember that it is business days (8am M - 3pm F) and no holidays.  

What does your transactions history say about the payment? 

You also need to learn about Security Deposits - they do not get "returned".  Here's an article to help you:  https://www.airbnb.com/help/article/140/how-does-airbnb-handle-security-deposits