I am trying to figure out if I can allow guests to pay 1/2 down and complete payment 30 days prior to their stay. I just had a nasty guest tell me everywhere else on Air BNB allows her to pay 1/2 down, but I do not see where I have any control over this. It looks like according to your payment explanation that payment os expected in full. Obviously, I do not get paid anything until the guest’s booking week, so It makes no difference if the guests pay 1/2 down or not. This is the first time anyone has asked me this and I didn’t know how to help her. She was really nasty to me about it and I was trying to quickly figure it out although I asked her to give me a sec bc I was driving and wanted to be parked. She cancelled her request after I told her what I read on Air BNB’s policy for payment, but it made her angry. If there is anythong I am doing wrong can anyone please let me know? Thanks!
She is trying to play you. Hosts have nothing to do with how the client is charged. You cannot control that, airbnb does the collecting.
Just tell her that you are not the one that collects the money, that is airbnb's responsability. Host don't choose how clients pay.
@Stacey243 You are not doing anything wrong. Airbnb handles all payments. If a guest has a question or issue about the way Airbnb operates they can take it up with them. You are lucky this guest withdrew her request. She is definitely not a person I would want to host.