Payout Preferences

[Nonie0]

Please can someone help. I am trying to change the payout preferences and i can not seem to do it. i have tried all the suggestions on the FAQs but when i go to add a new account and get directed to the page before adding the account details it freezes and nothing happens when i press the Next button. Has anyone had similar issues. i cant delete the old account either. I do uregntly need help as payments are going to be made soon into my account. Any advice? is there a number i can call to actually speak to someone at Airbnb??? Thanks for any tips Nonie 

[Maheshwor0]

Hi there, Im also having the same problem as you are now, then i want to seek for help on how to do it.. I only can see here ask Community. I want to Add anotther payout preference but i got stuck on this "Next", keep waiting for years 😄

[Natalie33]

Same problem here!!

[Croatia0]

Same here, nothing happens. 

Has anyone had any luck yet in setting up payout preferance?

Thanks a lot

[Natalie33]

I tried again later and also through Explorer rather than Chrome and had success.  If all else fails mail the customer service on trust@airbnb.com they do respond well.  Good luck. Natalie

[Meredith15]

Try adding bank details in a new browser like Internet Explorer or Firefox. This worked for me when Crome kept freezing. 

[Hilde8]

I've just managed to do it, after lots of frustration.  You will need to close the bank account you first set up though, which is rediculous.

Go to Account Settings - Payment preferences - add payment method - fill in your address - next - click bank transfer - next (this will direct you to another website to add new bank detials - you will be asked to virify via SMS or your phone no.   when you put your new bank details it will still leave your old bank details as main but when you get your next guest Airbnb will contact you via text or email to notify you that they were not able to place money in account.   They will then transfer it to your new bank account & this will then become the main account.   We closed our old bank account so this allowed this to happen.  Good Luck, I know how fustrating this is.

[Stefaan0]

No issues here on Safari (macOS).