Payout times..

[Matthew197]

Hi recently hosted some guests that asked for some extra services for which they paid via the resolution centre. After the guests checked in in on 15 may 2017 I received the payments for the rental as usual. Yet now the guests have now checked out and i am still waiting for the addition payment. The payment is showing in my future transaction yet dated 16 may 2017. Does any body have some ideas how long it will be before this payment is released? 

[Marisa99]

Just curios but what kind of extra charges?

[Matthew197]

The extra charge was for additional guests added to the reservation. 

[Lizzie]

Hello @Matthew197,

Great to meet you. I just wondered as a few more days have passed, if you have received your payment yet? The time it takes to arrive with you is dependent on the payment method you have selected and how long it takes them to process it. To find out more about this, take a look at this Help Center article. 

Hope to hear from you soon.

Thanks,

Lizzie